A woman recently took to Facebook to share her shocking experience after discovering that her debit card had been used by someone else without her knowledge.
It is believed that the card was found and used by a couple who had no intention of returning it. The last time the woman recalled using her debit card was on 3rd February at the Immigration, Customs, and Quarantine Complex (CIQ) in Johor, before taking an e-hailing ride home.
Photo via Facebook (Yong Sofia Yusof)
She only realised something was wrong when she received notifications of unauthorised transactions over the next two days. After checking her records, she confirmed that the transactions had taken place on 4th and 5th February at various locations, leading to a total loss of approximately RM400. She immediately filed a police report.
Determined to trace where she might have lost her card, she reviewed CCTV footage from one of the premises where it had been used.
To her surprise, instead of finding footage of her dropping the card, she saw clear evidence of the couple happily using her money, “I initially checked the CCTV to see where I had dropped my card since I last used it at CIQ. But it turned out my card had already been used in Skudai,” she wrote.
She further explained that she had taken an InDrive e-hailing ride from CIQ to her home on 3rd February 2025 and was disheartened to see the faces of the people spending her hard-earned money.
After the post went viral, the individuals involved reached out to clarify their side of the story. They claimed to have found the debit card inside an e-hailing vehicle and denied any intention of theft. They apologised and promised to return all the money spent.
However, the victim stated that she had yet to receive any reimbursement. She has since referred the case to the Commercial Crime Investigation Department, “Now, I’m leaving the case to the authorities.
“I’m sharing this as a lesson for others. Many people have messaged me, saying that this couple has been involved in theft cases before, with CCTV footage showing them stealing phones and other items,” she wrote.
Using someone else's lost debit card, whether intentionally or not, is a serious offence. Even if a person claims to have found the card, using it for personal purchases is considered theft. In Malaysia, such an act can lead to legal consequences, including criminal charges.
If you ever lose your debit or credit card, follow these steps immediately:
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Report and Block the Card – Contact your bank immediately to freeze or cancel your card to prevent further unauthorised transactions.
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Monitor Your Transactions – Regularly check your bank statements for any suspicious activity.
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File a Police Report – If you notice unauthorised charges, report the incident to the police for further investigation.
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Request a Chargeback (If Possible) – Some banks offer fraud protection and may help you recover lost funds.
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Be Cautious with Your Cards – Always keep your cards in a secure place and avoid storing card details on easily accessible platforms.
Losing a card is stressful, but taking immediate action can help minimise the damage. Most importantly, we must all remember that doing the right thing—returning lost items instead of misusing them—reflects our integrity and values as a society.
