Photo: airlineratings.com
In light of the COVID-19 pandemic, AirAsia now requires all guests to bring and wear their own face masks before, during and after their flight, as well as during check-ins and bag collection.
Chief Safety Officer, Captain Ling Liong Tien, in a statement on AirAsia’s website today, said that passengers without a face mask will not be allowed to board the flight.
To minimise unwanted contact between guests, AirAsia has also revised its cabin baggage policy to incorporate social distancing, especially during embarkation and disembarkation, allowing only one piece of cabin baggage not exceeding five kilogrammes per guest.
“Of course, social distancing will need to be observed, so there will be floor markers at queuing areas, including check-in counters and kiosks.”
“Another safety precaution will be alternate check-in counters to ensure sufficient distance, and we are also working to have contactless check-in processes as well,” he said.
There will also be temperature checks at different checkpoints including the boarding gates, while all crew members will be required to go through temperature checks after every shift and are required to wear protective equipment in the aircraft, including masks and gloves.
Production staff will be monitored according to the COVID-19 guidelines and cabin crew handling menu items will be required to wear disposable gloves.
“Moreover, our cabin crew are all trained with procedures on how to manage suspected patients or passengers who are unwell on board” he said while reassuring the public that safety is at their topmost priority during these trying times.”
For more information, you can visit the AirAsia website. Stay safe, everyone!
By: Siti Farhana Sheikh Yahya
