Maybank Offers Flood Relief Assistance To Affected Customers

maybank offers flood relief assistance to affected customers

Many Malaysians are still affected by floods as we near the end of the second week of 2021.

With that, Maybank is offering Flood Relief Assistance to ease the financial burden of its individual and SME/corporate customers who are affected by the floods in several states in the country.

The Flood Relief Assistance is designed to address the challenges the flood victims are facing and will include, amongst others, deferment of financing/loan payment, a reduction in monthly instalment or extension of repayment tenure.

For convenience, customers can apply for the Flood Relief Assistance via two (2) easy channels, as follows:

  1. Email to providing name/company name, IC number/Business Registration , contact number, type of loan/product (e.g Mortgage, Hire Purchase, Term Loan Financing);  Vehicle number (for Hire Purchase)
  2. Visit or call any of our branches, SME Centres, Business Banking Centres or Auto Finance Centres (whichever is relevant) nationwide.

All applications will be evaluated on a case-by-case basis. 

In addition, the bank is also offering waiver of fees and charges for selected services, such as replacement of debit card, ATM cards or cheque books lost or damaged during the floods. It will also provide waiver for late charges for credit cards. 

Maybank’s primary concern at this moment is the wellbeing of the community impacted by the floods. It hopes that the Flood Relief Assistance will help alleviate the burden of its customers and allow them to focus on the safety of their families, and rebuilding their lives.

For more information, please visit or contact the Maybank Group Customer Care Hotline at 1-300-88-6688.