Travellers passing through Kuala Lumpur International Airport (KLIA) Terminals 1 and 2 may have noticed a high-tech addition to the immigration process. The Malaysian Immigration Department has introduced 40 autogates equipped with QR code technology, aiming to reduce congestion and enhance efficiency.
Photo via Carz Automedia Malaysia
Curious about how to take advantage of this cutting-edge system? Here’s a step-by-step guide to using the MyBorderPass app, ensuring a smooth journey through immigration.
Getting Started with MyBorderPass in Five Simple Steps:
1. Download and Register
Begin by downloading the MyBorderPass app from the Google Play Store or App Store. Once installed, tap ‘REGISTER NOW’ and follow the prompts to set up your account.
2. Link Your Passport
Scan your passport using the app and input the required details, such as your passport number and contact information, to connect it to your profile.
3. Verify Your Identity
Complete biometric verification by taking a selfie. After approval, secure your account with a four-digit PIN for future logins.
4. Generate Your QR Code Before Travelling
Before heading to the airport, log in to the app using your PIN. Generate a QR code that links to your identity and travel details.
5. Use the QR Code Lane at KLIA
At the airport, proceed to the designated QR code lanes. Open the MyBorderPass app, scan your QR code at the autogate, and complete face verification. Immigration officers will be on hand to assist if needed.
Important Points to Keep in Mind
1. Always Carry Your Passport
Although the QR code streamlines the process, your passport remains essential for the rest of your journey.
2. Eligibility for MyBorderPass
The app is available to Malaysian citizens and travellers from 63 eligible countries, including the UK, Singapore, and Japan.
3. Manual Counters Remain Available
If you prefer the traditional approach, manual immigration counters are still an option.
This innovation represents a significant leap forward in travel convenience, blending technology with functionality to enhance the airport experience. Whether you’re a frequent flyer or an occasional traveller, the MyBorderPass app is set to make your journey through KLIA faster and more seamless.
