Ribena To Recall Batches Of Blackcurrant Fruit Cordial Bottles Following Customer Complaints

As Malaysians, the Ribena Blackcurrant fruit cordial is the epitome of our childhood. 

Recently, Ribena Malaysia released an official statement that they will be withdrawing the Ribena Blackcurrant fruit cordial, after receiving feedback that some of the bottles have changed in appearance and taste. 

It seems the Ribena Blackcurrant Fruit Cordial in 600ml, 1 litre, and 2 litre bottles have changed in appearance and taste prior to their expiry dates, and in response, Ribena is conducting an investigation along the production and distribution chain of Ribena Blackcurrant Fruit Cordial Bottles to determine the root cause.

Findings indicated that a small percentage of the bottles in the affected batches with expiry dates from 17 August 2021 to 16 October, 2021 (“Affected Batches”) are impacted.

While waiting for the results of the investigation, a precautionary measure and proactive decision has been made to voluntarily withdraw Ribena Blackcurrant Fruit Cordial Bottles with expiry dates between those dates.

Photo via British Plastics and Rubber

Here’s where you can find the expiry date on the Ribena Blackcurrant Fruit Cordial Bottles, read as “DD MM YY”, where “DD” refers to the date, “MM” refers to the month and “YY” refers to the year:

Although not every bottle in the Affected Batches were impacted, consumers are advised not to drink the product if it appears or tastes unusual. 

If you have purchased any Ribena Blackcurrant Fruit Cordial Bottles in the Affected Batches and are unsure about the quality of the product, please contact them via their consumer hotline at 1800 88 6200, +6012-322 6301, +6012-636 6183 (9:00 am to 6:00 pm, Mondays to Fridays, excluding public holidays), WhatsApp message them at +6012-666 1532 or send them an email at mysuntory@suntory.com for an exchange.

By: Aishah Akashah Ahadiat